Frequently Asked Questions

Trampolines

• How big does the hole need to be for an inground trampoline?
• What is the easiest way to fit my trampoline springs?
• What tools do I need to assemble my trampoline?

Swings and Climbing Frames

• Can I adjust the height of my swing accessory?
• Can I change the accessories on my round pole swing set?
• Do I need to anchor and concrete my swing set into the ground?
• How can I anchor or secure my product?
• How much space do I need for my swing/ playcentre?
• The wood on my swing set or play centre has splits. Is it safe to use?

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Sand and Water Play

• Can I buy replacement fabric?

General Product information

• Are your products safety tested?
• Do you offer a build/ assembly service?
• Do you provide opportunities for collaboration?
• Do you ship products abroad?
• How can I be sure that your products are ethically manufactured?
• There is green mould on the wood. What should I do?